Enter Net Australia - TOOWOOMBA'S PREMIER INTERNET SERVICE

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	11:30am Tuesday 5th Aug 2003 Fraud e-mails concerning your email account. We have been advised that e-mails are being recieved that suggest that your e-mail addresses are about to expire. Although these e-mails appear to come from us, they are not sent by us, and contain false information. Many of these e-mails also have a file attached. This file, as with the message, is not our file and may contain dangerous code. Similar to this e-mail, in recent months, the major banks have been the target of attempts to gain passwords from clients. At no stage should you e-mail your password to anyone, and you should be alert to the possibility of fraud when directed from an e-mail to a webpage which requests your password.
	8:30am Wednesday 11th Jun 2003 News Server Changes All news server names nsw.news.telstra.net, nsw.nnrp.telstra.net and loomi.telstra.net have been updated to point to a newer device reader.news.telstra.net with IP address 203.50.2.94. The new device has increased news article storage and retention capabilities. Please note that further redundancy strategies are proposed and the IP address of the news server may change. Therefore it is recommended that all NNRP customers start utilising the server name reader.news.telstra.net. Customers may need to download newsgroup listings again and refresh their subscriptions after the change.
	5:30pm Monday 19th May to 11pm 20 May 2003 Service Interruption Between 5:30pm Monday 19th May and 11pm 20 May 2003 there was an interruption to service while a server was fixed. Incoming e-mail delivery should not have been affected. We apologise for the inconvenience this caused and would like to assure you that every effort was taken to resolve the problem. It is unfortunate that equipment does fail and these incidences are almost always unforseeable.
	Tuesday 29th October 2002 Service Interruption Between 2am and 4am on Tuesday the 29th October there will be a 25 minute interruption to service while Telstra updates software within the Toowoomba exchange. Both incoming and outgoing e-mail delivery may be delayed but will otherwise not be affected.
	Wednesday 4th September 2002 Broadband is here !! Enter Net Australia is now able to offer you ADSL broadband connections. Please contact us for our new rates for these faster connections.
	Thursday 13th December 2001 Christmas Season As in past years the office will be closed for the Christmas-New Year period. The office will close on Friday afternoon 21/12/2001 and re-open on Tuesday Morning 02/01/2002. Telephone support will not be affected and if necessary the office will be opened by prior arrangement.
	Monday 15 May 2000 Further to the Internet Censorship Act The Australian Broadcasting Authority (ABA) will provide the regulatory and administrative framework for the new legislation. To find out more about the ABA and the legislation visit http://www.aba.gov.au In response to the Government's amendments the Internet Industry Association has established a Code of Practice, to read the code visit http://www.iia.net.au Please note: You do NOT have to purchase the software mentioned below, you can obtain an approved filter elsewhere. Parental supervision of children's usage is really the most effective content filter available. Read the ABA's Tips for parents at http://www.aba.gov.au/family/family/tips_parents.html You have the right to complain about unsuitable sites to the ABA. To contact the ABA please go to http://www.aba.gov.au or contact free call 1800 226 667. Customers with personal Web pages are encouraged to use appropriate labelling systems for all content. For content that is unsuitable for children, content owners are required to have an age verification process in place. Information on content classification can be found at the Office of Film and Literature Classification site at http://www.oflc.gov.au Approved filters are: AOL Parental Control - http://www.aol.com or http://www.aol.com.au BAIR Filtering System - http://www.exotrope.com CSM Proxy Server - http://www.csm.co.at/ Cyber Patrol - http://www.cyberpatrol.com Cyber Sentinel - http://www.securitysoft.com/ Eyeguard - http://www.eye-t.com.au/ Genesis - http://www.southern-software.com Ifilter - http://www.iseek.com.au Internet Sheriff - http://www.telnetmedia.com I-Gear - http://www.symatec.com/urlabs/public/index.html KAhooTz - http://www.kahootz.com.au Kidz.Net - http://www.kidz.net.au Net Nanny - http://www.netnanny.com/ Surfwatch - http://www.surfwatch.com Too c.o.o.l - http://www.just2cool.com Websense - http://www.websense.com
	Monday 13 September 1999 Our new "Accounts" program is now running. Our old accounts program needed to be updated. After many months of coding by Phillip we have the new program working correctly. We have tested, checked, re-checked, re-tested, re-checked, ..... (you get the idea) the reports and statements for all users which our new accounts program provides to ensure that everything is error free. Feel free to re-check them yourself. The new program will allow us to add even more flexibility to your statement options - watch for these additions on the accounts page.
	Wednesday 28 July 1999 Internet Censorship, do you know how it will affect you? Under new legislation (passed June 30th), information rated R, X, RC or yet to be rated (which may include totally moral and innocent sites by accident) will be banned from being seen by anyone in Australia. Do you use Newsgroups? Will these be censored? What about E-Mail? At least this won't be censored yet. Electronic Frontiers Australia is the site to visit for more information.
	Monday 28 June 1999 Please collect your e-mail often. It is important that you check your e-mail often (it takes only a few seconds at every log-in). We will be using e-mail as our preferred means of communication to advise you of changes to our service, events that we will be conducting, new access rates that you can take advantage of as well as general messages that we need to send. If you do not know how to set up your e-mail program, please contact us and we will assist you.
	Thursday 17 June 1999 Filter unwanted content. With the discussions about laws, "Censoring the Internet", to protect you in the media at the moment a site you may wish to visit is the Australian Broadcasting Authority's web site. You will find information about the proposed legislation and how to filter unwanted Internet content yourself. There is also a plethera (heap) of links to sites for everyone.
	Friday 12 Mar 1999 Looking for a faster News Server? We have found out that there is an updated news server available. The news server nsw.nnrp.telstra.net is both faster and more stable than the news server which it is replacing. For the technically minded, you may be interested to know that the news server is running the Typhoon product from Highwind.
	Monday 08 Mar 1999 Keeping your Internet Account Secure It is very important to minimise the risk of others using your Internet Account. The Internet Industry Association has put together some simple things that you can do on one of their web-pages at www.iia.net.au/news/990104.html. It covers things from being careful with your choice of password to checking for programs on your system which you may be unaware of, and give others access to your information. With the high incident of viruses and "back-door" programs at the moment, now would be a good time to update your virus program or get a better one.
	Monday 08 Mar 1999 Joint IIA/Telstra Internet Drop-Out Study released The report which can be downloaded (556Kb) included the following remarks. Over the past year or so there has been an increasing number of customer complaints regarding gaining access to the Internet......Additionally significant numbers of complaints have been made regarding calls dropping out after a period of apparently successful connection. A working party was formed early in 1998 to establish the terms of reference for a study to examine the reasons for these types of complaints. The members of the working party are the Internet Industry Association (IIA), Telstra, Australian Competition and Consumer Commission (ACCC) and the Telecommunications Industry Ombudsman (TIO). Some of the reasons for connect problems contributing to this situation that have been documented by various people include: PC serial port (UART) speed problems and modem initialisation strings. Other phones, facsimile machines, security systems and so on connected in parallel. The customer modem is incompatible with the ISP modem, does not recognise tones correctly, start speed is incorrectly set. User's ID has expired or temporarily suspended or an incorrect ID or password sent by the customer. Time-outs by the customer equipment due to slow ISP response or total lack of response. A phone in parallel with the customer's computer modem is picked-up during a 'session', 'Call Waiting' has not been turned off. Computer disconnects during long file downloads due to 'activity' monitor deciding that 'nothing' is happening. ISP limits the session times and 'throws off' the caller after a given time period. Noise on line due to, say, an electric fence or maybe a nearby train or tram system. Telstra's comments about the findings on unreliable log-on included:- ....We understand that the compatibility of 56k modems with the Telstra exchange network has not been examined and they may be a possible cause of unreliable connections. ..... This review was not an exhaustive study and further actions are required in order to conclusively determine the primary causes of call dropouts and to minimise the occurrence of such problems. Commitment to this further action will be fundamental to achieving successful outcomes.
	What Web Browser are you using ???? With the assortment of browsers available and the many versions that abound, how do you choose a web browser? Whether you use Mosaic, Netscape, Opera, Internet Explorer or another browser you have many things to consider. Most importantly the browser must run on your operating system: It should allow the use of frames, It should recognise html 3 if not a higher standard, It should handle the latest java scripts. Many of the browsers are freely available. This means that there is no reason not to be using a current version. By staying current with your browser you gain benefits, like better java, security and html handling.